Terms of Service
Welcome to Desi Swagz! By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully.
1. General Conditions
By placing an order on desiswagz.com, you confirm that you have read, understood, and accepted our terms. We reserve the right to refuse service to anyone for any reason at any time.
2. Accuracy of Information
We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct any inaccuracies, modify or update information, or cancel orders if necessary, even after a transaction has been completed.
3. Product Use
Our products are for personal use only. You may not use our products for any illegal or unauthorized purpose.
4. Payment and Pricing
All prices are listed in PKR. We accept various payment methods, including credit/debit cards and cash on delivery (where available). Prices and availability are subject to change without notice.
5. Refund Policy
For detailed information about returns and exchanges, please visit our Return Policy page. If you have any questions or need assistance with a return, contact us at orders@desiswagz.com.
6. Intellectual Property
All content on desiswagz.com, including images, text, graphics, and designs, is the property of Desi Swagz and is protected by intellectual property laws. You may not copy, reproduce, or use any content without our written consent.
7. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.
Shipping Policy
At Desi Swagz, we are committed to delivering your favorite products in a timely and efficient manner. Below is our Shipping Policy to help you understand how we handle deliveries.
1. Processing Time
Orders are processed within 2-3 business days after the order is placed. Please note that we do not process or ship orders on weekends or public holidays.
2. Shipping Time
Once your order is processed, you can expect delivery within:
- 3-5 business days for local (within Pakistan) orders.
- Delivery times may vary based on your location and external factors such as weather conditions or courier service delays.
3. Shipping Costs
We offer free shipping on all orders within Pakistan. Any changes to shipping rates will be clearly communicated during the checkout process.
4. Order Tracking
After your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the status of your shipment. If you do not receive this information, please contact us at orders@desiswagz.com.
5. Incorrect Shipping Information
Please ensure that your shipping details are accurate before completing the order. Desi Swagz is not responsible for delays or lost orders due to incorrect addresses provided by customers.
6. Lost or Damaged Orders
In the unlikely event that your order is lost or damaged during transit, please contact us immediately at orders@desiswagz.com, and we will assist you in resolving the issue.
7. International Shipping
At this time, we only ship within Pakistan. For inquiries regarding international orders, please contact us at orders@desiswagz.com.
If you have any further questions regarding our Terms of Service or Shipping Policy, feel free to reach out to us at orders@desiswagz.com.